Provide counselling services as a first responder within a 24/7 roster. Support individuals in need through clinical interventions and assessments.
Telstra Health
5 Remote Job Openings at Telstra Health
Provide trauma-informed support and counselling via phone, video, web chat, and SMS in a fast-paced contact centre. Conduct risk and safety assessments while connecting service users with appropriate pathways to safety.
Manage and govern leave policy compliance by identifying and resolving violations. Coordinate with employees, managers, and HR to ensure adherence to organizational policies and maintain accurate records.
Manage the end-to-end contract renewal lifecycle for the PowerHealth portfolio, including tracking expiries and driving proactive timelines. Act as the primary contact for customers to lead negotiations, ensure retention, and identify growth opportunities.
Lead and coach frontline teams delivering trauma-informed services for the Leaving Violence Program. Oversee day-to-day operations, manage caseloads, and ensure compliance with quality standards and policies.
