You will lead a team of quality control specialists and technical writers to ensure certification reports are accurate, compliant, and delivered on time. You will also drive process improvements, implement automation, and partner with cross-functional teams to scale certification operations.
The Inside Sales Representative will manage a pipeline of prospects using a CRM to drive sales through inbound and outbound communication. They are responsible for educating clients on service offerings and consistently meeting or exceeding monthly sales goals.
Lead enterprise-wide business transformation and post-acquisition integration efforts to improve operational efficiency and scalability. Partner with executive leadership to implement technology modernizations and establish governance structures for strategic initiatives.
