The Healthcare Collections Analyst processes medical insurance claim overpayments, including posting recoveries, adjustments, and offsets. They also conduct outbound calls to healthcare providers to secure refunds and maintain accurate documentation of audit concepts and client rules.
The Senior Payroll Analyst manages end-to-end payroll operations for a multi-state population while ensuring compliance with federal and state regulations. This role serves as the primary liaison for payroll processing, drives system improvements in Workday, and performs recurring audits to maintain data accuracy.
The Senior Engagement Manager leads customer relationships and implementation projects, acting as a strategic partner to drive value and operational excellence. This role coordinates cross-functional teams to configure and deploy healthcare solutions while ensuring high levels of customer satisfaction and project success.
