The Project Manager will lead the planning and execution of cross-functional initiatives by coordinating across multiple systems, vendors, and teams. They are responsible for managing project expectations, documenting workflows, and ensuring milestones are met while removing blockers.
The Director of Marketing will lead the strategic direction for brand presentation and agent engagement while managing marketing campaigns and content. They will also oversee marketing technology, analyze performance data, and mentor a team of marketing professionals.
Process high volumes of refunds and cancellation offsets while analyzing data to resolve account inconsistencies. Maintain accurate customer records and collaborate with the Customer Experience team to ensure timely resolution of policyholder inquiries.
The QA Analyst will execute test plans and perform ad-hoc testing to ensure the stability of the policy management system. They will collaborate with stakeholders to troubleshoot system failures and leverage AI tools to optimize manual testing processes.
Lead a national accounts portfolio to drive production growth and develop strategic distribution relationships with brokerages and aggregators. Collaborate cross-functionally to align market intelligence with underwriting and product strategies while managing performance incentives.
