Swyfft

Process high volumes of refunds and cancellation offsets while analyzing data to resolve account inconsistencies. Maintain accurate customer records and collaborate with the Customer Experience team to ensure timely resolution of policyholder inquiries.

The QA Analyst will execute test plans and perform ad-hoc testing to ensure the stability of the policy management system. They will collaborate with stakeholders to troubleshoot system failures and leverage AI tools to optimize manual testing processes.

Lead a national accounts portfolio to drive production growth and develop strategic distribution relationships with brokerages and aggregators. Collaborate cross-functionally to align market intelligence with underwriting and product strategies while managing performance incentives.

Manage and grow the agent base in New Jersey and New York by acting as a trusted advisor and cultivating new partnerships. Promote the Swyfft brand through industry events and track all activity using HubSpot CRM.

The Territory Sales Manager will act as a trusted advisor to grow and manage the agent base in assigned states by understanding their needs and partnering with them on strategy and production expectations. Key duties include cultivating new partnerships through cold calling and industry events, facilitating agent training, and promoting the Swyfft brand.