The Director of Data Center & Site Operations leads global physical infrastructure deployments, including Day 1 build-outs and Day 2 steady-state operational management. This role oversees vendor coordination, site-level operational readiness, and the implementation of standardized processes to ensure high availability and scalability.
The Technical Success Manager serves as the primary operational point of contact for managed-services customers, overseeing account health, service performance, and lifecycle planning. They facilitate recurring meetings, manage escalations, and coordinate with internal teams to ensure contractual and technical success.
Owns the end-to-end delivery of GPU cluster builds across colocation and modular data center sites, managing schedule, scope, and budget. Coordinates cross-functional teams and vendors to ensure site readiness and successful customer go-live.
