The Clinical Patient Access Specialist manages high volumes of inbound calls to relay medical results and coordinate care needs. They are responsible for accurate EMR documentation, scheduling appointments, and verifying patient insurance information.
Conduct reviews of physician documentation to identify opportunities for clinical documentation improvement. Collaborate with team members and utilize specialized software to facilitate accurate clinical documentation.
The Certified Pharmacy Technician is primarily responsible for managing electronic medication refill requests to ensure timely responses for St. Elizabeth Physicians’ offices. This includes processing refills according to protocols, assisting with prior authorizations, and providing medication guidance to patients and health care teams.
The Technical Denials Specialist analyzes, resolves, monitors, and reports non-clinical denials, following up on escalated issues through a work queue to ensure root cause resolution and reduction of denials. This role involves performing extensive follow-up, completing appeals, and interfacing with internal and external staff to manage payment variance issues.
