You will design intuitive interaction flows and UI components to help brokers and agency leaders effectively manage complex data. You will also conduct user research and collaborate with cross-functional teams to ship features across the full product lifecycle.
The specialist will manage the end-to-end oversight of marketing and communication materials for agency partners to ensure compliance with CMS guidelines. They will also handle carrier submissions, maintain the marketing repository, and produce program metrics for leadership.
Provide first-level support to health insurance agents and clients via phone, email, and chat while triaging incoming requests. Document interactions in the ticketing system and collaborate with internal teams to resolve complex issues.
You will join a mission-driven team to build technology that improves the Medicare enrollment and support process for brokers and beneficiaries. Your work will focus on creating tools that expand access to quality healthcare and simplify complex insurance systems.
You will deliver impactful full-stack features for a web-based broker platform while making architectural decisions to ensure long-term stability. You will also collaborate with cross-functional teams to scale solutions and improve outcomes for Medicare beneficiaries.
Manage the lifecycle of compliance cases, including intake, investigation, and resolution while maintaining accurate documentation. Provide coaching to agents on compliance requirements and collaborate with internal teams to ensure adherence to regulatory standards.
The Senior Compliance & QA Specialist leads the design and execution of risk-based monitoring frameworks for downline agencies and manages corrective action plans. They are responsible for producing carrier-facing and executive-level reports while serving as a subject matter expert on CMS Medicare regulations.
You will own the internal platform managing carrier contracting, commissions, and agency operations while collaborating with engineering and design to drive product adoption. This role involves conducting user research and analyzing data to translate complex regulatory workflows into intuitive, scalable product features.
You will own the technical operations domain, including IT, security, DevOps, and infrastructure for an AWS-native platform. You will lead the development of policies, tooling, and a team while ensuring reliability and compliance in a regulated environment.
Lead and develop a national team of Account Executives to drive performance and career growth. Partner with Revenue Operations and Marketing to scale the go-to-market organization and refine sales methodologies.
Drive the technical roadmap and architectural decisions for a web-based broker platform in the Medicare industry. Deliver full-stack features while mentoring engineers and managing systemic technical debt.
