The Repair Vendor Manager is responsible for the strategic growth and performance management of the collision repair facility network. This role involves recruiting qualified facilities, ensuring compliance with company standards, and fostering strong relationships with network partners to optimize operational efficiency.
Manage enterprise client relationships within a designated territory to drive retention and strategic account growth. Act as a trusted advisor to senior stakeholders while overseeing the operational performance of claims management solutions.
Lead the technical architecture and delivery of the company's data platform, overseeing the ingestion, storage, and transformation of data. Manage a team of engineers and analysts while transitioning the data infrastructure from an external partner to internal ownership.
Review and write accurate collision repair estimates while auditing third-party assessments for cost control and quality. Collaborate with repair facilities and vendors to negotiate and finalize repair scopes and monitor progress.
The Negotiation Specialist will negotiate rates and charges directly with repair shops and storage partners. They will also manage assigned claims by making outbound calls and accurately interpreting estimates.
