The Clinical Coordinator Supervisor leads and mentors the clinical operations team to ensure accurate and timely processing of coverage determinations and appeals. This role oversees daily operations, manages staff performance, and handles escalated clinical issues to maintain business objectives.
The Account Manager will manage day-to-day relationships with PBM clients, ensuring customer satisfaction and retention through effective communication and data reporting. They will also support new client implementations, resolve escalated issues, and coordinate with internal teams to achieve business goals.
Serve as the primary clinical contact for self-funded employer clients, translating complex clinical and financial data into actionable pharmacy benefit strategies. Lead client-facing engagements including business reviews, strategic planning, and clinical escalations to improve pharmacy performance and member outcomes.
Lead strategic client relationships and day-to-day account services, including operational and clinical support, client meetings, benefit and claims inquiries, and onboarding coordination. Mentor client services staff, identify and escalate risks, and collaborate across teams to improve client experience and operational performance.
The Client Services Coordinator supports the account management team by handling daily operational inquiries, assisting with client implementations, and managing reporting tasks. They also act as a point of contact for clients and pharmacies to resolve benefit, claims, and point-of-sale issues.
The Clinical Pharmacist reviews coverage determinations and appeals based on clinical guidelines and SlateRx protocols. They also provide drug information, handle physician outreach, and ensure accurate, timely decision-making for pharmacy benefit requests.
The Senior Analyst will support the Director of Underwriting by conducting financial analyses, managing RFP processes, and performing repricing exercises. They will also collaborate with cross-functional teams to monitor contract compliance and evaluate the financial performance of client deals.
The Clinical Coordinator supports clinical functions by managing coverage determinations and appeals, including creating case files and transcribing documentation. They are responsible for communicating with prescribers and members while configuring outcomes in the adjudication system.
The Senior Proposal Strategist is responsible for creating compelling and accurate responses to RFPs and RFIs to secure new PBM partnerships. This includes conducting research, managing the proposal database, and collaborating with cross-functional teams to meet submission deadlines.
The Manager of Underwriting supports RFP processes and conducts financial analyses to evaluate value propositions and contract compliance. They oversee repricing exercises, build complex financial models, and collaborate with cross-functional teams to drive organizational growth.
The Manager of Underwriting supports RFP processes and conducts financial analyses, including repricing exercises and value proposition assessments for clients. They collaborate with cross-functional teams to monitor contract compliance and develop financial scorecards for strategic planning.
The Senior Proposal Strategist is responsible for creating compelling and accurate responses to RFPs and RFIs to secure new PBM partnerships. This includes conducting research, managing the proposal database, and collaborating with cross-functional teams to meet submission deadlines.
