The agent will resolve customer complaints via phone, email, and social media while managing administrative tasks related to the department. They will also support branches with invoice corrections, refunds, and general billing adjustments.
You will support customers 24/7 via phone, email, and video, guiding them through the entire rental and pick-up process. Additionally, you will resolve booking inquiries, verify customer data, and recommend relevant mobility products to enhance the customer experience.
You will support customers 24/7 via phone, email, and video, guiding them through the entire rental and pick-up process. Additionally, you will resolve customer inquiries, verify data, and recommend relevant products to enhance the rental experience.
Manage customer inquiries via phone, email, and video calls while providing technical support for vehicle rentals. Collaborate with international branches to resolve issues and promote additional sales.
Manage international customer inquiries via phone, email, and video calls regarding vehicle rentals and pickup processes. Provide technical support for self-service sections and collaborate with global branches to promote additional sales.
