Solve complex production problems end-to-end by diagnosing root causes and building automation to prevent recurrence. Act as a bridge between customer issues and product development to improve overall product quality.
Siena AI
10 Remote Job Openings at Siena AI
Own the end-to-end development of features and systems across the full stack, including frontend, backend, and infrastructure. Partner with product teams to translate ambiguous problems into reliable, high-performance enterprise AI workflows.
Set the technical direction and architecture for major platform areas while solving complex, cross-cutting technical problems. Multiply the team's effectiveness through technical mentorship, design reviews, and high engineering standards.
Lead the creation of product education content, certifications, and onboarding paths to ensure customers and internal teams achieve rapid value. Build a compounding community flywheel and develop sales enablement tools like demo libraries and battle cards to increase win rates.
Lead product education for internal teams, customers, and the market by building curricula, certifications, and a demo library. Establish and grow the Siena community and create AI-driven systems to scale educational content.
The Head of Growth will own the entire growth engine, focusing on new customer acquisition, demand creation, and existing customer expansion. They are responsible for defining the CX operating system category, managing product launches, and building AI-driven growth workflows.
Own the end-to-end deployment of AI agents for strategic accounts to drive automation and resolution rates. Translate field insights into platform improvements and design AI transformation roadmaps for enterprise CX leaders.
Own the day-to-day engineering execution for Channels and Analytics, focusing on delivery cadence and unblocking engineers. Manage people development through 1:1s and technical debt planning while improving developer experience.
As an Account Executive, you will own the full sales cycle from prospecting to closing high-value enterprise deals. You will build relationships with senior decision-makers and drive the adoption of Siena’s AI solutions.
As the first BDR, you will identify and prospect into target e-commerce accounts to generate qualified meetings that lead to significant deals. You will utilize multi-channel outreach and leverage AI tools to enhance your productivity and effectiveness.
