Siena AI

Product Education & Community Lead

Siena AI · Full Time · 5 days ago

Siena AI

🌎 United States ⭐ 5-10 yrs exp 💼 Teaching

Lead the creation of product education content, certifications, and onboarding paths to ensure customers and internal teams achieve rapid value. Build a compounding community flywheel and develop sales enablement tools like demo libraries and battle cards to increase win rates.

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Technical Support Engineer

Siena AI · Full Time · 8 days ago

Siena AI

🌎 Brazil ⭐ 2-5 yrs exp 💼 Software Development

Own the end-to-end resolution of Tier 2+ technical escalations, diagnosing complex API and JavaScript issues without relying on engineering. Build systemic leverage by creating runbooks and documentation to move resolutions back to Tier 1 support.

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Head of Growth

Siena AI · Full Time · 13 days ago

Siena AI

🌎 United States ⭐ 5-10 yrs exp 💼 Marketing

The Head of Growth will own the entire growth engine, focusing on new customer acquisition, demand creation, and existing customer expansion. They are responsible for defining the CX operating system category, managing product launches, and building AI-driven growth workflows.

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Head of Education & Community

Siena AI · Full Time · 13 days ago

Siena AI

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Teaching

Lead product education for internal teams, customers, and the market by building curricula, certifications, and a demo library. Establish and grow the Siena community and create AI-driven systems to scale educational content.

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Deployment Manager, AI Agents

Siena AI · Full Time · 19 days ago

Siena AI

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Own the end-to-end delivery of AI agent deployments from kick-off to sustained performance. Diagnose operational gaps in helpdesk configurations and provide feedback to the product team to improve automation.

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Technical Account Manager, AI Agent Deployment

Siena AI · Full Time · 19 days ago

Siena AI

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Own the technical and commercial health of accounts by diagnosing AI agent performance and driving resolution rates. Act as the primary point of contact to manage renewals, expansion, and translate customer needs into product feedback.

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Senior Deployment Engineer, AI Agents

Siena AI · Full Time · 19 days ago

Siena AI

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Act as the technical bridge within deployment pods to resolve complex integration failures and automation logic gaps for strategic accounts. You will own the technical onboarding of new accounts and translate recurring customer issues into platform features for the product team.

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Forward Deployed Product Manager, Agents

Siena AI · Full Time · 19 days ago

Siena AI

🌎 Canada ⭐ 5-10 yrs exp 💼 Product

Own the end-to-end deployment of AI agents for strategic accounts to drive automation and resolution rates. Translate field insights into platform improvements and design AI transformation roadmaps for enterprise CX leaders.

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Engineering Manager, Channels & Platform

Siena AI · Full Time · 20 days ago

Siena AI

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Others

Own the day-to-day engineering execution for Channels and Analytics, focusing on delivery cadence and unblocking engineers. Manage people development through 1:1s and technical debt planning while improving developer experience.

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Fullstack Software Engineer

Siena AI · Full Time · a month ago

Siena AI

🌎 Brazil ⭐ 5-10 yrs exp 💼 Software Development

You will design, build, and maintain scalable features across the full stack while integrating cutting-edge LLM capabilities into enterprise customer support workflows. You will also manage cloud infrastructure and collaborate with product teams to deliver high-impact, iterative releases.

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Account Executive

Siena AI · Full Time · 5 months ago

Siena AI

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

As an Account Executive, you will own the full sales cycle from prospecting to closing high-value enterprise deals. You will build relationships with senior decision-makers and drive the adoption of Siena’s AI solutions.

social-media media saas customer-experience prospecting enterprise-sales

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Enterprise BDR

Siena AI · Full Time · 5 months ago

Siena AI

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

As the first BDR, you will identify and prospect into target e-commerce accounts to generate qualified meetings that lead to significant deals. You will utilize multi-channel outreach and leverage AI tools to enhance your productivity and effectiveness.

social-media ecommerce creative media customer-experience feedback prospecting

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