The specialist will conduct prospective and retrospective chart audits to ensure billing accuracy and compliance with documentation standards. They will also provide clinical staff with guidance, template improvements, and education to optimize MIPS performance and coding accuracy.
The Concierge Specialist serves as the primary point of contact for patients, managing inquiries via multiple channels and coordinating care across internal teams. Responsibilities include resolving patient issues, maintaining accurate documentation, and ensuring high-quality support throughout the patient journey.
The Sales Specialist will engage prospective patients through outbound calls to educate them on programs and insurance coverage while managing a lead pipeline. They will also coordinate with internal teams to ensure a seamless enrollment process and meet conversion targets.
Conduct one-on-one telehealth consultations to assess dietary needs and build personalized nutrition plans for weight loss. Collaborate with an interdisciplinary team and document patient interactions in the EHR.
Conduct telehealth consultations for weight management and provide evidence-based guidance on medications and lifestyle strategies. Maintain patient records, respond to messages on the care platform, and ensure full HIPAA compliance.
