The Concierge Specialist serves as the primary point of contact for patients, managing inquiries via multiple channels and coordinating care across internal teams. Responsibilities include resolving patient issues, maintaining accurate documentation, and ensuring high-quality support throughout the patient journey.
The Sales Specialist will engage prospective patients through outbound calls to educate them on programs and insurance coverage while managing a lead pipeline. They will also coordinate with internal teams to ensure a seamless enrollment process and meet conversion targets.
You will own full-cycle recruiting for healthcare and corporate roles, partnering with hiring managers to build effective recruitment strategies. You will also manage candidate pipelines, conduct interviews, and track recruiting metrics to optimize hiring outcomes.
The Training & Onboarding Analyst will lead live training sessions for new hires and manage the technical setup and account provisioning process. They are also responsible for maintaining the Learning Management System and creating educational materials to ensure team members are fully equipped for their roles.
Conduct one-on-one telehealth consultations to assess dietary needs and build personalized nutrition plans for weight loss. Collaborate with an interdisciplinary team and document patient interactions in the EHR.
Conduct telehealth consultations for weight management and provide evidence-based guidance on medications and lifestyle strategies. Maintain patient records, respond to messages on the care platform, and ensure full HIPAA compliance.
Conduct one-on-one telehealth consultations to assess dietary needs and build personalized nutrition plans for weight loss. Collaborate with an interdisciplinary team to support patients on GLP-1 therapy and document interactions in the EHR.
Conduct telehealth consultations for weight management and provide evidence-based guidance on medications and lifestyle strategies. Maintain accurate clinical documentation and respond to patient messages while ensuring full HIPAA compliance.
The Sales Specialist will conduct outbound calls to prospective patients to educate them on weight loss programs and guide them through the enrollment process. They will also manage a lead pipeline in the CRM and coordinate with internal teams to ensure a seamless patient onboarding experience.
The Concierge Specialist serves as the primary point of contact for patients, managing inquiries and providing personalized support across multiple channels. They also coordinate with clinical and administrative teams to resolve patient issues and ensure a high-quality, empathetic patient experience.
