Retention Express LLC

The Account Executive will manage the full sales cycle for AI-driven voice, chat, and support solutions while ensuring long-term customer adoption and success. They will also collaborate with internal teams to design tailored customer playbooks and refine go-to-market strategies.

The specialist is responsible for managing high-volume inbound customer interactions to resolve billing issues and facilitate retention efforts. They must maintain high customer satisfaction standards while utilizing various technical platforms to document and track support inquiries.