The VP will identify, develop, and close new business relationships with mid-market and enterprise healthcare organizations. They will act as a market SME to build strategic partnerships and drive client acquisition within the healthcare vertical.
ResultsCX
8 Remote Job Openings at ResultsCX
The Associate Quality Assurance Analyst will monitor and evaluate agent performance to ensure adherence to quality standards, compliance protocols, and client expectations. They will also prepare performance reports, identify training needs, and collaborate with team leaders to implement corrective action plans.
The Associate QA will monitor and evaluate agent performance to ensure adherence to quality standards, compliance protocols, and client expectations. They will also prepare performance reports, identify training needs, and collaborate with team leaders to implement corrective action plans.
The Vice President will hunt and close new logo business within the BFSI vertical by building strategic relationships with C-suite decision-makers. They will lead market development strategies and manage the full sales cycle to drive new client acquisition.
Bilingual Seasonal Licensed Health Insurance Agent-Remote
ResultsCX
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Contract
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3 hours ago
ResultsCX
Support customers with health insurance plans during the OEP season by taking calls and chats in both English and Spanish. Explain medical plan features and advantages while assisting members with cost and plan analysis.
Bilingual Healthcare Customer Service Representative - Remote
ResultsCX
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Contract
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3 hours ago
ResultsCX
The representative handles inbound and outbound calls to assist customers with healthcare inquiries, including insurance policies and benefit information. They are responsible for updating account information and supporting order completion while maintaining high service standards.
Agents explain medical plan features to customers and assist them with cost and plan analysis during yearly reviews. They work to enroll new members and provide ongoing support to current members regarding their insurance coverage.
Healthcare agents assist customers with inquiries regarding health insurance policies, benefit cards, and account updates. They manage both inbound and outbound calls to provide support and information to members.
