Headquarters: Madison, WI
Industry: Audio streaming service, Songs, Music, SaaS
51-200 employees
Lead and manage a team of Strategic Client Executives to drive net revenue retention and expansion across high-value accounts. Develop and implement enterprise-level playbooks for account planning, executive business reviews, and risk management.
The Senior Pricing Manager will operate the Deal Desk for bespoke enterprise deals, structuring pricing across platform, connection, and transaction levers. They will also act as the connective tissue between Sales and Product, using deal data to refine pricing strategy and operational guardrails.
The Tier I Support Engineer acts as the first line of technical support, resolving connectivity, configuration, and messaging issues for customers. This role also involves managing on-call shifts, serving as an incident manager during major issues, and teaching customers how to utilize self-service tools.
The Director will build and manage relationships with key provider systems to drive engagement, referenceability, and network stickiness. They will define the outreach strategy and process for this new function while serving as the primary point of contact for hospital IT and integration teams.
The Technical Project Manager will own the end-to-end delivery of complex healthcare integration projects, serving as the primary coordinator between internal technical teams and external customers. They are responsible for translating technical requirements into execution plans, managing project risks, and ensuring all deliverables meet scope and budget requirements.
The role involves driving new sales opportunities with healthcare provider organizations and managing a book of business to execute expansion and renewal strategies. You will build relationships with key executives and manage the entire sales cycle to achieve growth targets.
The Technical Onboarding Manager partners with customers to develop integration strategies and guide them through the onboarding process from contract assignment to go-live. They manage multiple concurrent projects, provide technical troubleshooting, and collaborate internally to ensure successful customer outcomes.
The Head of Legal will serve as the lead legal advisor to the CEO and executive team, focusing on commercial organization support and complex enterprise deal negotiations. They will also oversee corporate governance, compliance programs, and lead a small legal team while acting as a strategic business partner.
Lead the product strategy and go-to-market execution for the connectivity network, focusing on data orchestration and exchange across healthcare segments. Collaborate with Sales, Engineering, and Marketing to drive adoption, define commercial models, and ensure regulatory compliance.
Manage the end-to-end sales cycle for mid-market and enterprise prospects, from initial outreach to closing. Independently design technical integration workflows and conduct deep-dive discovery to align product architecture with customer needs.
Generate and qualify a pipeline of new business opportunities through strategic outbound outreach and inbound lead follow-up. Leverage AI tools to research target accounts and personalize messaging for technical and business buyers in the healthcare sector.
Drive new Provider sales and manage a book of high-priority accounts to execute expansion and renewal opportunities. Build strong executive relationships and manage the full sales cycle to grow account revenue by 40%.
Independently manage multi-week integration projects from kickoff to go-live while acting as a trusted advisor to healthcare organizations. Execute data gathering, configuration, and troubleshooting tasks using internal dashboards and graphical interfaces.
Define and maintain the long-term technical roadmap for the Redox Engine to ensure scalability and high performance. Lead the design of critical components and mentor engineering teams to modernize the platform and reduce technical debt.