Engage with clients through various channels to provide advice, resolve security concerns, and prevent fraud losses. Manage risks by adhering to compliance routines while maintaining strong relationships with partners to ensure a unified service approach.
You will engage with clients through various channels to provide security advice and protect them from fraud. Additionally, you will resolve client issues at the first point of contact while adhering to compliance and risk management protocols.
The Supervisory Analyst will review equity and commodity research materials to ensure global regulatory compliance and adherence to firm guidelines. They will also coordinate with global staff on production and distribution while partnering with Legal and Research Management on operational issues.
The Senior Analyst will manage the intake and investigation of fraud, financial exploitation, and vulnerable client incidents while providing proactive advice to business partners. They are responsible for preparing detailed written analyses, maintaining case documentation in Salesforce, and collaborating with legal and compliance teams to meet risk objectives.
The examiner will verify the accuracy of branch questionnaire responses and internal books and records by reviewing RBC systems and regulatory gateways. They are also responsible for summarizing findings in written reports and escalating concerns to senior management.
Grow and deepen client relationships by delivering tailored financial advice and managing a portfolio of commercial clients. Identify opportunities for growth and collaborate with RBC partners to meet clients' business and personal financial needs.
The role involves designing, implementing, and maintaining customer communication solutions using Quadient's software. You will also support development and project teams, advising and educating team members to build a strong and resilient team.
