Deliver concierge-level banking service and tailored solutions to ultra-high-net-worth clients across the Caribbean, while managing complex relationships, onboarding, and client concerns. Support business growth through client reviews and lead follow-up, promote digital banking, and maintain operational accuracy and compliance, including KYC and fraud prevention.
The examiner will verify the accuracy of branch questionnaire responses and internal books and records by reviewing RBC systems and regulatory gateways. They are also responsible for summarizing findings in written reports and escalating concerns to senior management.
Grow and deepen client relationships by delivering tailored financial advice and managing a portfolio of commercial clients. Identify opportunities for growth and collaborate with RBC partners to meet clients' business and personal financial needs.
The role involves designing, implementing, and maintaining customer communication solutions using Quadient's software. You will also support development and project teams, advising and educating team members to build a strong and resilient team.