Technical Support Analyst Raidiam · Full Time · 4 days ago Raidiam 🌎 Brazil ⭐ 2-5 yrs exp 💼 Support Triage and resolve technical service desk tickets while bridging the gap between customers and engineering teams. Analyze API standards and AWS CloudWatch logs to provide structured reports and maintain a knowledge base. git aws insurance security english technical-support communication jira training documentation APPLY