RAB Aggregator, LLC

The TSS Operations Manager oversees daily technical support operations, coordinates cross-functional teams, and implements process improvements to ensure high-quality service delivery. They also serve as a key liaison between technical teams, clients, and leadership while driving continuous improvement and performance metrics.

The Account Manager is responsible for managing existing AT&T enterprise client relationships to drive retention, satisfaction, and growth. They will collaborate cross-functionally to deliver sales proposals, manage contracts, and ensure customer KPIs are met.