Pyramid Global Hospitality

Handle incoming guest calls to book reservations for luxury resorts and hotels while meeting sales conversion targets. Manage administrative routines, guest voicemails, and property waitlists to ensure a high-quality guest experience.

Handle incoming guest calls to book reservations for luxury resorts and hotels while meeting sales conversion targets. Manage administrative routines, guest voicemails, and property waitlists to ensure a high-quality guest experience.

The National Account Director is responsible for generating conference business and maximizing revenue within the Northeast territory. This includes developing sales strategies, prospecting new business, and maintaining strong relationships with corporate and organizational clients.

Develop and oversee comprehensive revenue strategies across multiple hotels to maximize occupancy, ADR, and RevPAR. Lead strategic initiatives by analyzing market trends and partnering with Sales, Marketing, and Operations teams.