You will manage and develop relationships with international clients to ensure they receive maximum value from PRNEWS.IO services. This involves proactive monitoring of customer activity, identifying upsell opportunities, and collaborating with internal teams to improve the overall customer experience.
You will act as a primary point of contact for clients, responding to inquiries and troubleshooting issues across various channels. Additionally, you will collaborate with internal teams to improve support processes and ensure customer needs are met effectively.
The Sales Manager will own the full sales cycle for the US market, including prospecting, negotiation, and closing deals. They will also collaborate with marketing and leadership to develop go-to-market strategies and identify new growth opportunities.
