Manage a portfolio of banking clients by acting as a trusted partner to ensure successful platform operation and scaling. Coordinate with internal product and engineering teams to troubleshoot issues, advocate for customer needs, and educate bank staff on platform capabilities.
Lead multiple concurrent bank implementations by coordinating cross-functional teams and managing relationships with C-suite executives. Ensure on-time project completion by translating technical requirements and handling hands-on configuration and debugging.
Build and manage the company's operational infrastructure from scratch to coordinate work across product, design, and engineering teams. This includes managing workload visibility, operational rhythms, staffing coordination, and vendor logistics.
The engineer will architect and build features across the entire stack, focusing on massive scale and complexity, while integrating with legacy bank infrastructure and third-party compliance providers. Responsibilities also include solving complex technical challenges related to multi-tenancy, real-time data processing, and owning system reliability for millions of applications.
