The AI Developer will design and implement scalable AI and automation solutions to transform Global IT Service Desk operations. This includes identifying high-impact use cases, building chatbot capabilities, and establishing governance frameworks to drive measurable business value.
The Transition Manager leads end-to-end onboarding programs for managed IT services, ensuring seamless migration from contract award to steady-state operations. They coordinate cross-functional teams, manage transition governance, and oversee operational readiness across Service Desk, Field Services, Network, and Cyber Security towers.
The Senior Solutions Architect leads the technical strategy and development of complex managed services solutions for enterprise clients. This role involves collaborating with sales, operations, and finance teams to design scalable, cost-effective technology solutions that meet client business objectives.
