The Staff Accountant will manage custodial account reconciliations, monitor cash activity, and ensure the integrity of financial records. They will also collaborate with operations and management teams to resolve accounting issues and support internal audits.
The Director of Client Services leads client management and retention efforts for an assigned region, ensuring the success of the TPA block of business. They act as a primary liaison between customers and internal teams while driving strategic initiatives to support revenue growth and operational alignment.
The Regional Sales Director is responsible for developing and marketing self-funded benefit programs within the West region. They will achieve annual sales objectives by building relationships with benefit consultants and insurance brokers.
The Customer Service Representative will provide support to participants and clients regarding eligibility, benefits, and claims via phone and email. They are responsible for documenting interactions accurately and ensuring compliance with internal policies and HIPAA standards.
The VP of Insights and Analytics is responsible for the end-to-end analytics ecosystem, including data platforms, governance, and the delivery of actionable insights. This leader will drive the analytics strategy, manage cross-functional partnerships, and build a high-performing team to support brokers, employers, and internal stakeholders.
The Senior Manager of Stop-Loss Operations is responsible for leading the stop-loss function, ensuring accuracy, compliance, and consistency across the company's self-funded health plan business. This role involves integrating sub-teams, managing carrier relationships, and overseeing end-to-end operations including policy setup, renewals, and claims reimbursement.
Lead the end-to-end configuration, administration, and optimization of the Zendesk platform across the enterprise. Partner with business teams to translate operational needs into platform enhancements and manage the system roadmap.
Manage and retain a portfolio of key client accounts valued between $5-$8 million while serving as a trusted advisor to plan sponsors and brokers. Oversee the entire client lifecycle from onboarding to renewal, ensuring high satisfaction and alignment with strategic goals.
The Customer Service Agent provides benefit information, claim status, and general health plan information to callers. They engage with customers to create a welcoming experience and ensure accurate responses to inquiries.
