PocketHealth

The role focuses on resolving critical technical incidents and performing deep-dive troubleshooting for healthcare implementations across Windows environments. It involves managing server infrastructure, validating data via SQLite, and documenting processes to ensure reliable healthcare workflows.

Lead the end-to-end technical implementation of imaging solutions across healthcare environments, including designing scalable integrations for PACS and EHR. Act as a technical escalation point and mentor junior engineers while collaborating with product and engineering teams.

You will investigate and resolve escalated production issues impacting healthcare providers and patients while maintaining system reliability. The role involves troubleshooting complex software systems, analyzing data with SQL, and collaborating cross-functionally to ensure seamless clinical workflows.

You will build and maintain data models and transformation workflows to support analytics and product use cases. Additionally, you will collaborate with cross-functional teams to improve data pipelines and contribute to the data infrastructure roadmap.

Manage and grow a dedicated book of business by developing strategic relationships with hospitals and clinics. Lead customer onboarding, conduct training, and identify opportunities for cross-selling and up-selling to meet revenue growth targets.