The Payroll Accountant will process semi-monthly U.S. payroll and support international payroll activities while ensuring accuracy and compliance. They will also manage payroll accounting tasks, including journal entries and reconciliations, and provide support to employees regarding payroll inquiries.
The Technical Support Engineer will manage customer issues from initial symptom to resolution while collaborating with internal engineering and product teams. They are responsible for troubleshooting technical integration issues and contributing to process improvements through documentation and tooling.
The Revenue Enablement Leader will architect and execute a long-term enablement strategy across all customer-facing teams to accelerate productivity and scale. This role involves building onboarding programs, developing manager coaching frameworks, and partnering with cross-functional teams to operationalize product launches and sales methodologies.
The SEC Reporting Manager is responsible for preparing quarterly and annual financial statements in compliance with U.S. GAAP and SEC requirements. They will also lead close-to-reporting processes and partner cross-functionally to implement scalable, AI-enabled reporting improvements.
The Senior Product Sourcer will build and manage high-quality talent pipelines for the Product organization through creative sourcing and market mapping. They will also serve as a strategic advisor to hiring managers, providing data-driven insights to optimize recruiting processes.
Create and evolve high-quality developer documentation and technical resources to improve the integration experience for Plaid's APIs. Act as a developer advocate by translating community needs into actionable product insights and collaborating cross-functionally to onboard new developers.
The role involves building and owning the systems, channels, and programs that keep employees informed and aligned with the company's mission. This includes managing executive communications, producing company-wide events like All Hands, and shaping the internal AI narrative.
The Head of Support will own the global support strategy and lead a distributed team to unify customer and consumer support motions. They are responsible for managing critical incidents, evolving support operations, and using support insights to influence the product roadmap.
