The Customer Experience Agent provides concierge-level support via email, chat, and phone while managing quotes, orders, and shipping protocols. They are responsible for maintaining accurate documentation in CRM systems and resolving client issues with empathy and efficiency.
The Sales Representative will cultivate relationships within the design community to drive outside sales and grow the residential business across the South Carolina territory. They are responsible for delivering product presentations, managing the order pipeline, and maintaining accurate CRM data to ensure exceptional client service.
The representative will provide essential support to the sales team and clients by managing orders, coordinating logistics, and maintaining strong relationships with designers and showrooms. They will also oversee the full project life cycle, ensuring timelines are met and CRM documentation remains accurate.
The Sales Representative will cultivate relationships within the design community to drive residential wallcovering sales across the Boston territory. They are responsible for delivering product presentations, managing the order pipeline, and maintaining accurate CRM data to meet sales goals.
