The Customer Experience Agent provides concierge-level support via email, chat, and phone while managing quotes, orders, and shipping protocols. They are responsible for maintaining accurate documentation in CRM systems and resolving client issues with empathy and efficiency.
The Sales Representative will cultivate relationships within the design community to drive outside sales and grow the residential business across the South Carolina territory. They are responsible for delivering product presentations, managing the order pipeline, and maintaining accurate CRM data to ensure exceptional client service.
