The Clinical Quality Program Manager will lead clinical quality and accreditation readiness, including running clinical audits and managing the Quality and Safety Committee. They will translate regulatory requirements into actionable policies and drive systemic improvements across care programs.
The Senior Client Success Manager will manage a portfolio of strategic enterprise clients to drive program adoption, retention, and expansion. They will act as a consultant to stakeholders, leveraging data and Pelago's AI-enabled care model to optimize client outcomes and secure renewals.
The counselor will conduct clinical intakes, develop individualized treatment plans, and deliver evidence-based CBT and Motivational Interviewing via telehealth. They will also monitor member outcomes, maintain clinical documentation, and coordinate care for co-occurring conditions.
The Care Specialist serves as the primary clinical point of contact, conducting intake assessments and welcome calls to onboard members into the Pelago care model. They also maintain a small ongoing caseload, providing individual counseling and supporting clinical operations as needed.
