Manage a portfolio of strategic customers to drive retention, renewals, and expansion through proactive account planning. Build strong relationships with senior stakeholders and deliver impactful business reviews to ensure customer success.
Manage a large portfolio of existing clients using a mix of 1-1 and 1-to-many outbound models to drive retention and revenue growth. Execute multi-channel strategies, conduct demos, and lead educational initiatives to maximize customer value and commercial outcomes.
Design and scale a global mid-market inbound sales operating model, including playbooks, analytics frameworks, and compensation structures. Partner with regional managers to drive execution and optimize sales effectiveness through data-driven decision-making and cross-functional collaboration.
Orchestrate the delivery of a stablecoin-powered payments platform and the launch of a regulated national trust bank. This involves managing integrated plans across product, GTM, and regulatory workstreams while handling board-level governance and executive communications.
Support the onboarding, activation, and enablement of new affiliates and partners within the global partnership network. Monitor performance metrics and collaborate with cross-functional teams to optimize operational processes and partner experiences.
Own the full-funnel lifecycle of Payments and Workforce Management partnerships, from hunting new high-value partners to architecting enablement programs. Manage relationship health through performance governance and scale the ecosystem via training and workshops.
