PayFit

Act as a subject matter expert for complex UK payroll cases, resolving escalated tickets and providing guidance on challenging payroll topics. Develop internal training materials, audit payroll data for accuracy, and collaborate with the product team to ensure legislative compliance.

Generate outbound selling opportunities for the UK market by sourcing accounts and ICP prospects. Responsible for booking demos and managing the sales pipeline.

The Resolution Specialist will serve as the primary point of contact for customers, providing support via live chat, tickets, and video calls. They are responsible for managing back-office payroll tasks, including bank file uploads, pension processing, and data reconciliation.

The Payroll Expert will resolve escalated tickets, act as a subject matter expert for complex UK payroll cases, and provide expert guidance on challenging payroll topics for customers. Responsibilities also include auditing accounts, reconciling data, maintaining compliance knowledge, and developing high-quality support content and training materials.