The Director of Commercial is responsible for driving national account sales and revenue generation through signed Master Services Agreements. They will manage commercial partnerships, develop business relationships with key decision-makers, and oversee account management and dispute resolution.
Perform accurate and timely reviews of estimates and documentation for various restoration job types to ensure compliance with carrier guidelines and industry standards. Communicate with franchisees and insurance carriers to coach them on performance improvements and resolve technical claim inquiries.
Oversee commercial restoration jobs by coordinating between local offices, national customers, and insurance carriers. Manage the end-to-end process from initial job assignment and estimating to final invoicing and project oversight.
The Commercial Operations Specialist oversees commercial jobs by coordinating between customers and local offices, ensuring service level agreements are met. They assist with project estimating, reporting, and maintaining job timelines through the company's management system.
The Commercial Operations Specialist oversees commercial restoration jobs by coordinating between customers and local offices, managing project timelines, and ensuring service level agreements are met. They also assist with cost estimating, report creation, and provide daily updates to customers throughout the job lifecycle.
