The Operations Manager of Maintenance leads the internal maintenance business unit, overseeing triage, workforce execution, and dispatch operations across assigned markets. They are responsible for maintaining service standards, managing team performance, and ensuring financial accountability for the maintenance service line.
You will own the end-to-end lifecycle strategy, managing communications from initial inquiry through long-term ownership. You will leverage AI-native workflows and the Iterable platform to drive reactivation, prospect nurturing, and owner engagement.
The Ownership Advisor is responsible for converting national prospective buyers into homeowners through a consultative sales approach. This includes qualifying inbound leads, managing the top-of-funnel sales cycle, and providing market feedback to leadership.
