Manage benefits verification, prior authorization, billing, and collections for designated manufacturer programs, with a focus on maximizing collections and resolving escalated accounts receivable issues. Serve as the daily contact for manufacturers, coordinate with internal teams and healthcare sites, and support operational coverage and process improvements.
The liaison acts as a key contact for drug programs, interacting with prescribers, manufacturer representatives, and patients to resolve issues and provide case status updates. They are responsible for managing patient order intake, expediting processing, and ensuring program requirements are met through effective communication.
The analyst collaborates with program managers to support manufacturer programs by providing accurate patient status updates and facilitating manufacturer meetings. They also investigate and resolve escalated reimbursement issues while serving as a primary point of contact for patients and healthcare providers.
The Specialty Pharmacy Program Manager serves as the primary account manager for manufacturers, overseeing the design, implementation, and management of therapy programs. They lead cross-functional teams to drive program performance, manage contractual deliverables, and ensure successful product launches.
