The Quality Program Specialist supports the maintenance of the Quality Management System, including managing deviations, CAPA tracking, and document control. They also conduct audits, analyze safety event data, and ensure compliance with regulatory and accreditation standards.
The Launch & Implementation Manager leads end-to-end implementation and launch strategies for rare disease specialty pharmacy programs from contract win through stabilization. This role serves as the primary manufacturer contact while coordinating cross-functional teams to ensure compliant, on-time execution and operational readiness.
The Gene Therapy Representative manages billing, collections, and benefits verification for manufacturer-specific programs. They serve as the primary point of contact for issue resolution and collaborate with internal teams to ensure quality service delivery.
The liaison acts as a key contact for drug programs, interacting with prescribers, manufacturer representatives, and patients to resolve issues and provide case status updates. They are responsible for managing patient order intake, expediting processing, and ensuring program requirements are met through effective communication.
The analyst collaborates with program managers to support manufacturer programs by providing accurate patient status updates and facilitating manufacturer meetings. They also investigate and resolve escalated reimbursement issues while serving as a primary point of contact for patients and healthcare providers.
The Specialty Pharmacy Program Manager serves as the primary account manager for manufacturers, overseeing the design, implementation, and management of therapy programs. They lead cross-functional teams to drive program performance, manage contractual deliverables, and ensure successful product launches.
