Provide remote and deskside enterprise IT support for federal government users, including troubleshooting hardware, software, and connectivity issues. Manage the full lifecycle of IT incidents and service requests while maintaining documentation and adhering to established service level agreements.
The Application Specialist serves as a senior subject matter expert responsible for architecture-level application support and optimization. They work closely with stakeholders to improve performance, functionality, and application lifecycle management across enterprise systems.
The Application Specialist will design, develop, and maintain enterprise applications with a focus on Microsoft SharePoint and .NET technologies. They are responsible for troubleshooting, performance tuning, deploying patches, and interfacing with stakeholders to resolve technical issues.
The Developer III leads the design, development, and maintenance of complex full-stack software applications using .NET and React technologies. This role also involves establishing CI/CD pipelines, ensuring secure software delivery, and providing technical leadership through mentoring and peer reviews.