The Scrum Master will coach and guide agile teams by facilitating ceremonies, removing impediments, and fostering a culture of continuous improvement. They will also partner with leadership to resolve dependencies and use data-driven insights to enhance team maturity and performance.
The developer will configure, customize, and support the Ivanti Neurons for ITSM platform by translating business requirements into workflows, automation, and integrations. They will also collaborate with stakeholders to manage service-management modules, perform system testing, and ensure successful production deployments.
Manage client relationships and multiple accounts within a fast-paced IT staffing environment. Oversee the creation and termination of Individual Consultant Records (NICRs) and coordinate with offshore teams.