The Senior Cloud Architect will design and implement scalable, secure, and resilient multi-region cloud infrastructure across AWS, Azure, and Alibaba Cloud. They will also lead disaster recovery planning, define CI/CD strategies, and collaborate with cross-functional teams to ensure system performance and compliance.
The Service Desk Analyst will act as the first point of contact for B2B customers, managing incidents and service requests via Jira Service Management. They are responsible for troubleshooting technical issues, maintaining SLAs, and collaborating with cross-functional teams to ensure high-quality service delivery.
