The Care Navigator will manage inbound calls from patients and providers to facilitate mental health care connections and resolve referral issues. They are responsible for documenting interactions, maintaining accurate records, and collaborating with clinical teams to ensure seamless patient journeys.
Manage risk by overseeing emergency and crisis support processes and providing clinical direction to staff. Ensure high-quality service delivery by reviewing assessments and monitoring communication and outreach documentation.
Provide initial assessments and evidence-based therapy to a diverse patient population via telehealth. Administer and interpret standardized measurement tools to shape personalized, goal-oriented treatment plans.
Provide initial assessments and evidence-based therapy to a diverse patient population via telehealth. Administer and interpret standardized measurement tools to shape personalized, goal-oriented treatment plans.
