The Physician Relations Team Manager oversees daily operations, including hiring, coaching, and performance management of the physician liaison team. They are responsible for developing outreach strategies, analyzing market trends, and collaborating with leadership to improve patient acquisition processes.
Coordinate individualized oncology and chronic care management, including patient assessment, education, medication reconciliation, follow-up, and transitions between care settings. Document and monitor patient progress, collaborate with clinical teams and community services, and escalate complex needs while supporting quality improvement and regulatory compliance.
The Coordinator, Financial Counseling is responsible for ensuring accurate financial clearance, educating patients on financial obligations, and identifying financial risks prior to services. They collaborate with clinical and administrative teams to minimize claim denials and support efficient revenue cycle operations.
The Coordinator is responsible for the timely follow-up and resolution of oncology medical insurance claims to reduce aging accounts receivable. This includes analyzing denials, contacting insurance payers, and documenting collection activities within the billing system.
The manager will oversee all IT support delivery operations, field services, and end-user computing to ensure high-quality technical support for clinical environments. They are responsible for leading Tier 1-3 support teams, driving ITIL maturity, and integrating AI-driven automation to optimize clinical workflows.
The coordinator is responsible for maintaining active credentialing and enrollment status for all providers with contracted payers. They also track licensure, certifications, and hospital privileging activities to ensure ongoing compliance.
The manager oversees revenue cycle operations, including insurance verification, financial counseling, and patient assistance programs to ensure seamless care delivery. They lead a team of financial counselors and collaborate with clinical staff to optimize billing, collections, and financial clearance processes.
