The Regional Account Executive is responsible for growing sales and developing the customer base within the assigned territory of British Columbia and Alberta. Key duties include conducting sales calls, providing product training, assisting with merchandising, and preparing detailed monthly sales reports.
Provide technical support and customer service for hearth products by troubleshooting issues and processing orders. Document all interactions in the CRM and identify potential manufacturing or design quality issues.
Provide technical support and troubleshooting guidance to customers and service technicians while documenting interactions in the CRM. Identify product quality issues, process replacement parts orders, and maintain accurate support documentation.
