The Technical Consultant is responsible for responding to product inquiries from consumers and dealers via phone and email while maintaining high quality standards. They will also process replacement parts, manage warranty orders, and document all interactions within the CRM system.
The Technical Consultant is responsible for responding to product inquiries from consumers and dealers via phone and email while maintaining high quality standards. They will also process warranty orders, manage CRM records, and provide basic technical troubleshooting for gas and electrical products.