The Virtual Front Desk Representative will manage incoming calls, messages, and appointment scheduling for a portfolio of MedSpas. They are responsible for converting inbound leads and escalating complex inquiries to the MedSpa owners.
Lead the design, architecture, evaluation, and production launch of major AI initiatives, including Maia, AI drafts, and the Context Engine, while improving the reliability and quality of customer-facing AI systems. Shape company-wide architecture and shared AI infrastructure, and lead engineering initiatives that improve quality, velocity, and technical practices.
Lead high-impact infrastructure and developer productivity initiatives, including continuous delivery and cloud architecture. Provide technical leadership across the company while owning major architectural decisions and operational tooling.
You will own the end-to-end data infrastructure, including pipelines, warehouse modeling, and observability to ensure data accuracy for business-critical reporting. You will also partner with Engineering and Finance teams to build scalable data models and optimize infrastructure performance and costs.
You will lead high-impact projects within the Financial Operations team, focusing on payments and transaction systems. Additionally, you will provide technical leadership, define architectural standards, and drive engineering culture across the organization.
You will lead frontend initiatives, drive the design system, and improve the frontend toolchain and CI/CD processes. You will also remain hands-on in product delivery while shaping the company's architecture for the agentic era.
Own the strategy, setup, performance, and optimization of a large portfolio of paid media campaigns, using reporting and tracking data to diagnose account health and manage risk. Apply AI and rigorous testing to improve results, communicate with clients and cross-functional teams, and contribute effective workflows and best practices to the team.
The Director of Engineering will lead the engineering organization, overseeing delivery, organizational health, and manager development for approximately 60 engineers. They will also drive the company's AI strategy and execution across product development and the software development lifecycle.
Resolve general, billing, and basic technical support questions across the ticket queue, using triage standards and escalation procedures to route issues to the appropriate specialists. Improve support processes and documentation, reduce avoidable escalations, contribute to SLA visibility, and help onboard and mentor teammates as the support team grows.
You will own the creative outcomes for paid social campaigns by designing high-performing static and video assets that drive key metrics like CTR and ROI. Additionally, you will develop and implement AI-augmented workflows to scale production while maintaining high aesthetic standards.
The Media Buyer Specialist will manage a large book of complex paid media campaigns, overseeing strategy, setup, and optimization. They will leverage AI and data analysis to drive performance while contributing to team best practices and workflows.
The Medical Director will provide clinical oversight for aesthetic providers, including approving treatment menus, signing protocols, and ensuring compliance with state regulations. They will also be responsible for mentoring nurse injectors and providing decision-making support through the company's software platform.
