Mongoose

The Account Manager is responsible for driving revenue growth by managing the renewal process and leading expansion efforts through upsells and cross-sells. They partner with Customer Success Managers to ensure client retention and maximize the adoption of the Conversation Intelligence Platform.

The Revenue Team focuses on driving growth through the full sales cycle, managing client renewals and expansions, and ensuring customer success through strategic onboarding and adoption. Roles involve partnering with higher education institutions to optimize communication strategies using an AI-enabled platform.