Lead technical strategy and solution design for enterprise monitoring and observability platforms across a large federal program. Collaborate with stakeholders to define implementation patterns, architecture standards, and provide technical leadership for complex system integrations.
The Application Systems Administrator serves as a Tier 2 support resource responsible for managing user accounts, application access, and incident response activities. They also maintain the operational health of critical systems and provide technical guidance to Tier 1 Help Desk agents.
Provide Tier 1 technical support to end users via phone, email, and ticketing systems while managing account administration and access requests. Document, triage, and escalate incidents to ensure effective resolution and compliance with Service Level Agreements.
The Software Test Engineer III will lead quality assurance activities across the full software development lifecycle for ICAM applications. Responsibilities include developing automated and manual test cases, integrating testing into CI/CD pipelines, and validating functional, performance, and accessibility requirements.
The Software Systems Engineer II will develop, integrate, test, and maintain software components within an ICAM workstream. They are responsible for supporting CI/CD pipelines, troubleshooting production issues, and participating in Agile ceremonies.
The Enterprise Security Architect III will design, develop, and maintain security architecture and application components for ICAM workstreams. This role involves integrating security controls, supporting authorization activities, and collaborating with engineering teams to remediate vulnerabilities.
The Business Systems Analyst II will gather, analyze, and document system requirements while translating business needs into clear user stories and acceptance criteria. Additionally, the role involves providing Tier 1 customer support, maintaining knowledge base content, and coordinating escalations for federal system enhancements.
