MagicSchool AI

Own and scale the analytical, planning, and systems infrastructure for the Customer Success organization, specifically managing the Salesforce CRM and tech stack. Drive measurable improvements in retention visibility and lead cross-functional programs across Sales, Product, and Support.

You will serve as the primary security enabler for engineering and product teams, building practices and tooling to secure the platform. Responsibilities include managing vulnerability assessments, infrastructure security, identity management, and incident response while ensuring regulatory compliance.

You will manage a multimillion-dollar portfolio of school and district relationships to drive product adoption, retention, and growth. You will also lead strategic partnerships and provide consultative support to ensure the platform effectively reduces teacher burnout and improves student outcomes.