MagicSchool AI

Own the development and execution of customer communication strategies to guide users from onboarding through retention. This includes building automated email journeys, analyzing performance data, and collaborating cross-functionally to optimize the user experience.

The Senior Software Engineer will take end-to-end ownership of full-stack features from idea to delivery. They will collaborate with designers and product managers to ensure high-quality, extensible code that solves user pain points.

Own and scale the analytical, planning, and systems infrastructure for the Customer Success organization, specifically managing the Salesforce CRM and tech stack. Drive measurable improvements in retention visibility and lead cross-functional programs across Sales, Product, and Support.

You will manage a multimillion-dollar portfolio of school and district relationships to drive product adoption, retention, and growth. You will also lead strategic partnerships and provide consultative support to ensure the platform effectively reduces teacher burnout and improves student outcomes.