The Associate Client Success Manager will drive customer satisfaction and retention through digital engagement, webinar hosting, and automated communication strategies. They will also identify upsell and cross-sell opportunities while managing client escalations and product enablement.
The IT Manager will lead the internal IT operations team, overseeing identity management, device provisioning, and cloud collaboration tools for a fully remote workforce. They are responsible for maintaining the security, scalability, and reliability of the company's IT infrastructure while managing vendor relationships and budgets.
You will design, develop, and maintain robust, scalable features for the company's core payment platform using a modern technology stack. Additionally, you will provide technical leadership, mentor team members, and contribute to the strategic roadmap of the platform.
Build and maintain APIs, interfaces, and infrastructure for Linq's AI-driven messaging platform. Own features end-to-end and collaborate closely with leadership and customers to ship code daily.
Own the Developer Relations strategy by creating technical content, documentation, and sample apps to help developers succeed with Linq. Engage with developer communities and founders in San Francisco and online to drive adoption and provide product insights.
