Design and maintain scalable E2E automation frameworks using Playwright while integrating LLMs for advanced testing capabilities. Manage defect tracking, regression suites, and CI/CD pipeline integration to ensure high product quality.
The Customer Success Specialist will manage customer relationships, monitor software usage, and provide insights to maximize value for LighthouseAI clients. They will also collaborate with cross-functional teams to drive renewals, upsells, and product enhancements based on customer feedback.
The specialist will draft and manage pharmaceutical licensing applications while ensuring accuracy and compliance with regulatory requirements. They will also maintain internal databases and address deficiency correspondence from regulatory boards.
Manage customer relationships and success strategies to maximize value and adoption of the LighthouseAI platform. Act as the voice of the customer to drive product enhancements and collaborate with sales for renewals and upselling.
Manage and execute email marketing campaigns, social media content, and website updates. Responsible for lead research, qualifying inbound requests, and maintaining CRM database hygiene.
The role involves managing email marketing campaigns, social media content, and website updates. Additionally, the associate is responsible for lead research, qualifying leads, and maintaining CRM database hygiene.
Design and maintain scalable backend services and responsive frontend applications using Python, Node.js, and React. Architect RESTful APIs and optimize data models across relational and NoSQL databases while mentoring junior developers.
Lead a dedicated client pod of project managers and application specialists to ensure high-quality state licensing submissions. Manage the end-to-end licensing lifecycle for a portfolio of 50-70 clients while serving as the primary escalation point for complex regulatory issues.
