The Marketing Associate will manage email campaigns, social media content, and website updates while maintaining the marketing database. They are also responsible for lead qualification, CRM data entry, and collaborating on various business development projects.
The Customer Success Specialist will manage customer relationships, monitor software usage, and provide insights to maximize value for LighthouseAI clients. They will also collaborate with cross-functional teams to drive renewals, upsells, and product enhancements based on customer feedback.
Manage customer relationships and success strategies to maximize value and adoption of the LighthouseAI platform. Act as the voice of the customer to drive product enhancements and collaborate with sales for renewals and upselling.
Manage and execute email marketing campaigns, social media content, and website updates. Responsible for lead research, qualifying inbound requests, and maintaining CRM database hygiene.
