The Quality Manager will oversee incident management, grievance reviews, and complaint resolution for Home and Community-Based Services. They are responsible for hiring, training, and supervising a team of human services professionals while providing clinical leadership and data analysis.
The Product Manager will oversee the full lifecycle of healthcare software projects, from inception to rollout, ensuring alignment between business needs and technical delivery. They are responsible for managing functional requirements, coordinating with cross-functional teams, and supervising staff to ensure project objectives and regulatory standards are met.
The Independent Assessor will conduct structured assessments for individuals with autism and developmental disabilities to determine service eligibility. They are responsible for interviewing stakeholders, writing detailed reports, and providing recommendations to support community inclusion.
Conduct virtual and in-person assessments for individuals with autism and developmental disabilities to determine service eligibility. Prepare professional reports and recommendations to support independence and community inclusion.
The Options Counselor will field inquiries, provide information on long-term care, and connect individuals with community-based services. They are responsible for documenting all interactions and participating in community events as needed.
The role involves transforming complex healthcare data into reports, dashboards, and decision-support tools to drive informed decision-making. Responsibilities include cleansing and processing data and collaborating with subject matter experts to design impactful operational solutions.
Oversee a statewide program to enhance Home and Community Based Services for older adults and individuals with disabilities in Maine. Lead a start-up initiative, manage a team of 12 remote Quality Reviewers, and improve critical incident reporting systems.
