Provide first-level technical support for software applications via email, phone, and chat while managing tickets in a work order system. Educate customers on product usage and escalate complex technical issues to the appropriate staff.
You will lead the execution of growth marketing systems by building AI-enabled workflows and managing the integration between HubSpot, Salesforce, and other sales tools. You will partner with the Director of Growth Marketing to optimize lead routing, data quality, and campaign performance across the company's portfolio.
The UX/UI Designer will consult with clients to translate business needs into effective design solutions and support A/B testing initiatives to improve website performance. They will collaborate with project managers and front-end developers to iterate on designs and ensure accurate implementation.
You will design, build, and maintain full-stack features for an email and communications platform while driving modernization efforts in a mature codebase. This involves managing high-volume email infrastructure, improving system reliability, and collaborating with cross-functional teams to deliver scalable solutions.
You will design, build, and maintain full-stack features for an enterprise reporting platform while managing large-scale data ingestion and processing. You will also collaborate with cross-functional teams to translate business requirements into scalable, cloud-native solutions.
The Senior Software Engineer will design, build, and maintain the digital analytics program, including the web data layer and tag management systems. They will collaborate with cross-functional teams to ensure accurate data collection and provide actionable insights to optimize the customer journey.
