You will design, develop, and implement AI-driven automation tools to enhance contact center products. You will also collaborate with AI experts and product stakeholders to build scalable applications and integrate new technologies.
The Agent Deployment Manager leads complex, strategic AI deployments by managing the end-to-end process from discovery and solution design to stable production. They facilitate cross-functional collaboration between product, engineering, and client stakeholders to ensure successful delivery and measurable performance outcomes.
You will own the full customer lifecycle, building trusted relationships with senior stakeholders to drive adoption, renewal, and expansion of AI-powered solutions. Additionally, you will partner with technical and product teams to translate customer needs into measurable business outcomes and operational improvements.
The Technical Solutions Manager will lead end-to-end technical delivery, from discovery and solution design to implementation and optimization. They will partner with cross-functional teams to translate complex business requirements into AI-powered solutions that drive measurable impact for clients.
The Senior Cloud Engineer will design, operate, and improve secure, scalable, and cost-efficient AWS infrastructure. They will also lead migration initiatives, strengthen system reliability, and provide technical leadership across engineering teams.
