The Senior Data Analyst will model complex datasets to identify trends and optimization opportunities while building reporting systems and dashboards to inform strategic decisions. They will also collaborate cross-functionally to translate data into actionable insights and apply AI capabilities to scale analytical processes.
Lead and develop a team of software engineers while driving technical execution and feature development for an AI platform. Partner with product teams to translate goals into reliable software while fostering a culture of technical excellence and continuous improvement.
You will design, develop, and implement AI-driven automation tools to enhance contact center products. You will also collaborate with AI experts and product stakeholders to build scalable applications and integrate new technologies.
The Agent Deployment Manager leads complex, strategic AI deployments by managing the end-to-end process from discovery and solution design to stable production. They facilitate cross-functional collaboration between product, engineering, and client stakeholders to ensure successful delivery and measurable performance outcomes.
