You will build and lead a new Platform Support & Operations team, defining operational standards and processes for engineering support. This role involves hands-on triage, incident response, and the development of runbooks while mentoring team members to ensure platform reliability.
Lead the design function by establishing strategic visions, operational standards, and scalable design systems while reporting to the CPO. Act as a player-coach by managing the design team and personally shipping high-fidelity, user-centered product experiences.
Modernize and maintain high-throughput ad serving systems to improve reliability, scalability, and performance. Collaborate with product and customer success teams to design and build new features for the ad decision pipeline.
Evolve the ad decision pipeline and improve the platform's architectural scalability, reliability, and performance. Collaborate with product and customer success teams to design new features and provide 24/7 operational oversight.
Drive new business growth by closing complex, API-driven infrastructure deals with enterprise retailers and commerce partners across the US and Canada. Lead the full sales lifecycle from prospecting and solution design to negotiation and closing of commercial agreements.
