The Senior Network Engineer will manage the full lifecycle of complex network and firewall incidents while serving as a subject matter expert for the Managed Services organization. They will lead technical project delivery, perform root cause analysis, and ensure the stability and scalability of client network environments.
The IT Support Engineer will provide second-line technical support for end-user incidents involving Windows, macOS, and Microsoft 365 environments. Responsibilities include managing user onboarding and offboarding, maintaining device compliance, and escalating complex infrastructure issues to engineering teams.
The Senior Infrastructure Engineer will own the health, performance, and day-to-day operations of virtual desktop and application delivery platforms. Responsibilities include managing image lifecycles, troubleshooting session and profile issues, and serving as the technical lead during VDI-impacting incidents.
The role involves designing, building, and maintaining integrations between managed services platforms using AI-assisted development and APIs. You will own the Jira Service Management configuration, manage the alerting lifecycle, and lead build-or-buy decisions for the tooling stack.
The Senior Storage Engineer will manage the health, performance, and capacity of Dell storage platforms across multiple client environments. They will act as a technical lead during incidents, perform migrations, and automate recurring tasks using scripting and APIs.
The role involves managing the operation and health of virtualization platforms, including cluster lifecycle, capacity tuning, and NSX security policy administration. You will serve as the technical lead during platform-level incidents and automate recurring operations using scripting and APIs.
