The role involves acting as a virtual front desk to manage patient intake, scheduling, and medical record processing. You will also provide administrative support, handle patient inquiries, and assist with basic technical troubleshooting for virtual visits.
Manage the complete lifecycle for strategic partners to drive growth, engagement, and patient adoption. Collaborate with cross-functional teams to ensure value realization and present data-driven business reviews.
The Care Navigator is responsible for coordinating care for patients and caregivers, including scheduling appointments and explaining insurance benefits. They also perform clinical screenings, document patient information, and provide emotional support under clinical supervision.
