Isaac Health

Act as the first point of contact for patients to explain services, conduct initial consultations, and perform comprehensive assessments. Coordinate care journeys by scheduling appointments and managing communication between patients, caregivers, and the medical team.

The Intake Specialist manages the initial patient journey by scheduling appointments and collecting accurate intake data. They are responsible for supporting patients with telehealth setups and maintaining seamless communication between patients and clinical teams via the EMR system.

The Care Navigator Assistant provides virtual administrative support to the Care Navigation team by managing patient panels and tracking engagement goals. Key duties include managing medical records, coordinating insurance eligibility, and handling patient outreach to ensure seamless clinical workflows.

Develop and manage a comprehensive compliance program ensuring adherence to federal and state laws, including HIPAA and CMS guidelines. Oversee regulatory audits, internal investigations, and cybersecurity risk management across the organization.