The role serves as a virtual front desk, managing patient intake, scheduling, and administrative tasks while providing empathetic support to patients and caregivers. You will also process medical referrals, handle patient records, and assist with basic technical troubleshooting for virtual visits.
Isaac Health
4 Remote Job Openings at Isaac Health
Front Desk Care Navigator (Bilingual - Spanish)
Isaac Health
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Freelance
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17 hours ago
Isaac Health
The role serves as a virtual front desk, managing patient intake, scheduling, and processing medical referrals. It also involves providing administrative support, resolving patient concerns, and assisting with basic technical troubleshooting for virtual visits.
The Care Navigator is responsible for coordinating care for patients and caregivers, including scheduling appointments and explaining insurance benefits. They also perform clinical screenings, document patient information, and provide emotional support under clinical supervision.
The Enrollment Specialist acts as the first point of contact to conduct consultations, perform assessments, and explain brain health services to patients. They are responsible for coordinating care journeys, scheduling appointments, and managing medical history documentation.